**5. Refunds and Cancellations**

5.1 Refund Policy: Refunds for orders placed through the App may be subject to the policies of the relevant Merchant. If you are dissatisfied with your order for any reason, please contact Anythingz customer support within [number of days] days of receiving your order to request a refund. Anythingz reserves the right to issue refunds or credits in its sole discretion.

5.2 Cancellation Policy: You may cancel an order placed through the App before it has been confirmed by the Merchant. Once an order has been confirmed, it may not be eligible for cancellation. If you wish to cancel an order, please contact Anythingz customer support as soon as possible. Anythingz will make reasonable efforts to accommodate cancellation requests but cannot guarantee that they will be successful.

5.3 Failed Deliveries: In the event that a delivery is unsuccessful due to reasons beyond the control of Anythingz or the Merchant (e.g., incorrect address provided by the user, inability to access the delivery location), the order may be subject to additional fees or charges. Anythingz will make reasonable efforts to resolve any issues related to failed deliveries, but cannot guarantee a successful outcome.

5.4 Delivery Errors: If you receive an incorrect or incomplete order, please contact Anythingz customer support immediately to report the issue. Anythingz will investigate the matter and may provide a refund, credit, or replacement order at its discretion.

5.5 Refund Processing: Refunds may be processed using the same payment method used for the original transaction. Please allow [number of days] days for the refund to be reflected in your account.

5.6 Changes to Orders: Once an order has been placed and confirmed by the Merchant, changes to the order (e.g., modifications, additions, substitutions) may not be possible. Please review your order carefully before confirming it.

5.7 Disputes: Any disputes regarding refunds, cancellations, or delivery issues should be resolved directly with Anythingz customer support. Please provide relevant details and documentation to assist with the resolution process.